There is not one day that goes by that I don’t see at least one article talking about how to handle the Millennial generation, what they want, how to attract them and retain their talent, and other topics. Let’s stop talking about all the challenges the Millennials bring to the workforce. I LOVE Millennials!
I am a Gen X professional full-time working woman and mother of two Millennials who are now twenty-seven and twenty-five years old. I have taught them a lot on how to be professionals, work ethic, getting their formal education, working hard, and being patient to obtain the higher paying jobs. I have mentored over fifteen Millennials over the years. I have also learned a lot from them, how they think, their views regarding career, work and life balance, their values, and beliefs.
When I was working at the bank, I managed employees from ages 23 to 67—all in the same team! I treated them all fairly yet differently. But not because of their ages. I treated them differently because each person is unique, as an individual. I got to know them personally and molded my leadership and management styles to each of them. I learned their personalities and identified their gifts and talents. Doing this really helped me to understand their ways to be recognized, rewarded, challenged, and to what drove them to stay committed.
My conclusion: Millennials are awesome people. They are educated, excited about getting their first “real” job, look forward to contribute to society, and they want to create “significance” now—not later when they’re in their 60’s. They want what we all want regardless of age: to be valued and recognized for their individual contributions to the organization. The only difference is that they are voicing those desires instead of staying silence and going with the flow. They have seen the previous generation work very hard too and sometimes lose everything due to the market, or not be able to retire because of financial burdens. They want to enjoy life NOW while they still work and as they contribute to society. Why wait? They want to see the world and travel and not wait until they’re old and tired. They do want to have children but want to enjoy them and watch them grow up—both mothers and fathers. They’re very smart and, because of their knowledge of technology, much more efficient than the previous generations. Therefore, they can afford to do their jobs quicker. What took previous workers 60-70 hours a week to accomplish, it may take them just the 40-45 hours a week. And what is wrong with all of these desires? Why should we blame them? It’s what we all have wanted and couldn’t get.
At the same time, I LOVE Baby Boomers. They are my mentors. I respect their knowledge and their experience. I have learned a ton from them too. Most of them are willing to pass on their knowledge. Based on my own observation and my relationships with many Baby Boomers, the majority do want to retire at some point but many haven’t been able to due to financial burdens and many of them truly enjoy working. The challenge comes when the older workers want to stay in the workforce but refuse to learn the technology to do their jobs. This situation creates frustration for the rest of the staff, and especially for the Millennials.
But the Gen X has the advantage to also have grown up with most of the technology we have available and they have been able to use it throughout their careers. The Gen X group are in a unique situation. They are carrying the burden of the extra workload the Baby Boomers are leaving behind when they retire. At the same time, they are training the next generation as they enter the workforce.
After pondering on all these generations, I would like to share some thoughts to help all the generations work together better:
- Help, train, and teach the older generations on technology and new ways of doing things.
- Respect their knowledge and expertise.
- Be open to learn from them.
- Be patient—both with the older generations as they learn the new technology and also patient as you wait to earn the privileges in the workplace that only come with years of work life experience.
To Baby Boomers:
- Learn technology. Embrace it and use it to help you be more efficient in your job.
- Respect the young workers as they also know a lot—just different things than you know.
- Teach the young workers what you know about work life experience.
- Be open to learn from the younger workers—both Gen X and Millennials.
To Gen X:
- Become the connector of both generations. Be the bridge!
- Learn from both generations and enjoy “being in the middle.”
- Take advantage of the situation and make the most connections you can so you’re able to mentor the younger workers and also be mentored by the older workers.
We are all different and unique yet we all want these main things:
- To feel valued
- To be significant
- To be recognized for our work
- To contribute to society
I wrote this article to encourage working people from all generations to work together as one team. Age should not matter. What matters is that we work together to accomplish the vision of the companies we work for, which for the most part, is to help others with their products and services while making a profit.